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Durham District School Board
Ignite Learning
Freedom of Information & Privacy
If you can’t find the information you’re looking for on our website, here are some other ways of getting information:
  • email a question or information request to us through the website
  • phone the school Board at 905-666-5500 (or 1-800-265-3968)
Occasionally, if an information request is particularly complex or sensitive, it may require a more formal process. In that case, you can access information through the Municipal Freedom of Information and Protection of Privacy Act (FOI). This provincial legislation came into effect on Jan. 1, 1991, and balances the protection of two important principles:
  • the public’s right of access to information
  • an individual’s right to protection of privacy
FOI legislation requires school boards to protect the privacy of an individual’s personal information. It also gives individuals the right of access to government—in this case, school board—information, including most general records and any records containing their own personal information.
Here’s how to submit an FOI request:
  • In a f​orm, describe exactly the information you want and enclose a $5 application fee. Send or deliver the letter and fee to:

    Freedom of Information Officer/
    General Legal Council
    Durham District School Board
    400 Taunton Road East
    Whitby, Ontario  L1R 2K6

  • The Board charges the following costs for your request, according to the FOI legislation:

    - $30 per hour of search and preparation time
       for general information
    - 20 cents per page for photocopying
    - postage fees

    Other charges could include computer programming time or any costs incurred by the Board in completing your request.
  • We will give you a cost estimate for your request, if it’s likely to be more than $25.
  • The FOI legislation allows us 30 days in which to respond to information requests, but we get back to applicants as soon as we’ve gathered the information.
For more information about accessing information through FOI, call 905-666-6087 (or 1-800-265-3968) ext. 6087 or visit one of the following websites: 

Information and Privacy Commission

Ministry of Government Services


Durham District School Board
400 Taunton Road East,
Whitby, ON
L1R 2K6 Canada

Phone: 905-666-5500
Fax: 905-666-6474
Toll Free: 1-800-265-3968
TTY 905-666-6943, 877-868-5575
© Durham District School Board, 2013