Crisis Help and Support Lines

The Durham District School Board (DDSB) wants to ensure that you have all of the resources you need to handle a crisis. Our students can experience a crisis in many ways, including:

  • Bullying
  • Emotional or physical abuse
  • Neglect
  • Sexual assault
  • Substance abuse and addiction
  • Depression

Crisis help lines

If you are experiencing a personal or situational crisis, you can call:

  • 911 or visit the nearest emergency department
  • Kids Help Phone at 1-800-668-6868 for emotional support on a variety of issues. They offer text and online chat services as well.
  • ConnexOntario at 1-866-531-2600 for addiction, mental health and gambling treatment services.
  • Distress Centre Durham at 905-430-2522 for 24-hour help. They run a series of specialized phone lines for suicide survivors, LGBTQ+ and community support.
  • Durham Region Mobile Crisis Service at 1-800-742-1890 or 905-666-0483 for free confidential support during a crisis.
  • Good2Talk at 1-866-925-5454 for free and confidential professional counselling and referrals for mental health, addiction and well-being.
  • ONTX Ontario Online or Distress Line: 905-430-2522, Text Crisis Services by texting 258258.
  • Youthline at 1-800-268-9688 for confidential LGBTQ+ peer support. They offer telephone, text and chat services.

Crisis support centres

Durham Region has crisis centres that can provide you with a range of crisis services.

Durham Children's Aid Society

You can report abuse to Durham Children's Aid Society. They support children experiencing emotional, physical or sexual abuse or neglect.

Crisis Intervention Team

The Crisis Intervention Team at Oshawa Hospital offers addiction, mental health and gambling treatment services. You will be assessed by the team and then referred to a health care professional.

Niijkiwendidaa Anishnaabekwewag Services Circle (NASC)

The NASC offers counseling and healing services to indigenous women and their families. This is for women experiencing abuse or who have been abused in the past. They use traditional Anishnaabe spirituality combined with other methods of healing.

Durham Rape Crisis Centre (DRCC)

The DRCC provides resources for those who have experienced rape. This includes a crisis support line and instructions on evidence collecting, reporting and seeking medical assistance.

Centre for Addiction and Mental Health (CAMH)

CAMH provides resources, individual and group addiction treatments, assessments, family support and psychiatric consultations. You can contact CAMH directly to receive service. They also accept referrals from community members, such as physicians, community agencies or schools.

Peer support at school

DDSB offers peer support programs for students experiencing loss through death, divorce or any painful family transition.

Many schools in the DDSB have a Gay Straight Alliance (GSA) to help support students that are experiencing homophobic bullying. Talk with your school administration to find out if there is a GSA at your school.